CX and EX are fundamentally connected. When your team members have the right AI-powered tools, they deliver noticeably better customer experiences. It’s straightforward: empowered employees create delighted customers.
Earth Day inspires conversations about our roles and responsibilities in caring for the planet, and this year, that conversation is more important than ever. Climate change is affecting many parts of human life, even the way we do business – billions of dollars are...
AI: it’s likely coming to your industry, for better or for worse. A recent study by Equinix revealed that 85% of IT leader respondents are already using or plan to leverage AI. However, 40% doubt that their infrastructure can handle it. While many companies are...
In episode 04 of the UPSTACK Podcast, co-hosts Greg Moss and Alex Cole are joined by Dr. Jonathan Koomey, an expert on the energy and environmental effects of information technology, to discuss the current power demands behind Artificial Intelligence. They break down...