Joe Monaco

Partner & Managing Director
Joe Monaco | UPSTACK Advisory Partner
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About Joe Monaco 

With nearly 25 years in telecom sales and business development, Joe Monaco has a long history of helping enterprises select and deploy innovative networking and communications technologies. As Partner and Managing Director at UPSTACK, Joe leans on his extensive technology expertise to tailor solutions for each customer’s goals and needs.  
 
Joe began his career as a Major Account Manager for MCI Worldcom, followed by leadership roles at DeltaCom, Level 3 Communications and EarthLink. With a desire to offer customers more extensive and customized guidance and support, Joe founded The Monaco Group (TMG) in 2009. As a vendor-neutral technology advisor, TMG works as an extension of in-house teams to source and maintain their technology stacks, including network, cloud, communications and security solutions.  
 
One of TMG’s most successful deployments was with National Behavioral Healthcare Provider. Joe and team streamlined the data network to provide full visibility to the applications traversed in the network. This solution enabled the client to realize a 40% reduction in monthly costs while boosting productivity by 30%. In addition, TMG upgraded the client’s legacy system by implementing a cybersecurity platform and built a fully redundant access diverse data network. 
 
As an architect of technology, Joe Monaco designs complete business communications and collaboration solutions and fosters long-term partnerships based on trust and dependability. His advisory-focused approach is a success in serving the specialized needs of enterprises with 1,000 to 10,000 employees, winning over many of the country’s leading brands.  
 
Joe spends his free time mentoring young tech entrepreneurs and quality time with his beautiful family.

Expertise

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Unified Communications

Cloud Contact Center

Cloud Contact Center

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Cloud Services

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Mobility

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Network Connectivity

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Security

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IoT

Recognition & Certification

  • 2022 Intelisys Platinum Partner 
  • 2022 Chuck Mache Award  
  • 2022 Channel Futures Top Advisor Award 
  • 2017-2020 Intelisys Fastest Growing Partner 
  • 2020 Intelisys Top Cloud Producer 
  • 2021 Avant Top New Partner  
  • 4 Years Ring Central Diamond Partner 
  • 2020 8×8 Platinum Partner 
  • 2014-15 TechWeek 100 SFLA 
Angie Tocco | UPSTACK Advisor

Boca Raton, FL

Joe Monaco