Empowering Global Trust for DocuSign

UPSTACK helps DocuSign secure the best vendors to maintain high standards of compliance and security

Summary

DocuSign is trusted by 250,000 companies and over 100 million users in 188 countries to sign anything, anywhere, anytime, and on any device, securely. Companies of every size and industry trust DocuSign to help them keep business fully digital to achieve dramatic ROI, increased security and compliance, and better customer experience.

The Challenge

DocuSign’s digital signature service required extraordinarily heavy and unique compliance standards as well as strong security. Supporting their position as the global leader in eSignatures, DocuSign required secure data centers in multiple markets around the world. Overall, the infrastructure teams needed to focus on solving engineering challenges, not executing vendor due diligence.

“We leveraged internal expertise from UPSTACK to identify and implement the best technology and move our business and industry forward.

– Grant Peterson,

Chief Technology Officer, DocuSign

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The Approach and Services

UPSTACK aligned strategy and culture provided by the CTO, with the technical requirements of the operations teams. The DocuSign Infrastructure team provided datacenter specifications, audit requirements, and target markets. While keeping DocuSign anonymous, UPSTACK provided market intelligence assessments for each market, identifying the vendors best suited to the requirements. Services included:

Solutions design and validation
Market intelligence assessment (domestic and international)
Proposal management

The Outcome

DocuSign can more effectively drive their business forward with the confidence of UPSTACK’s independent due diligence. UPSTACK’s daily research and targeted due diligence on hundreds of vendors domestically and abroad empowers DocuSign to continue its dominance as a global eSignature service. Results included:

Independent pricing validation (domestic and international)
Rapid due diligence for operations teams
Complete confidentiality through client anonymity

Speak with an UPSTACK Advisor to Grow Your Business

UPSTACK helps businesses cut technology costs, deploy faster systems, and simplify vendor decisions, at no cost to you. Talk to an UPSTACK advisor today and get matched with the vendors that actually fit your needs, plus receive access to a technology management dashboard that helps eliminate zombie spend, kills vendor sprawl, and gives you full visibility into your tech stack.