by Angie Tocco | Sep 26, 2022 | Blog
In our recent post about how to optimize IT costs during difficult economic times, we walked through navigating the urgency, pressure, and the need to fit cost-reduction projects into an already packed work funnel. The impulse to cut back on technology is a risky one...
by Angie Tocco | Aug 4, 2022 | Blog
Over the last three years, we’ve learned that unexpected situations can cause major disruptions to the workplace. Whether it’s a global pandemic or a power outage, preparing for unforeseen situations means putting a communications readiness plan in place so your...
by Angie Tocco | Jul 11, 2022 | Blog
Every company leader can agree that customer service can make or break the business. According to a 2020 Customer Expectations Report, 84% of consumers go out of their way to spend more money with a brand that creates great customer service experiences. Delivering...
by Angie Tocco | Jun 14, 2022 | Blog
Want to identify cybersecurity issues within your organization? One surefire way to do this – fall victim to a cyber attack. While “trial by fire” isn’t ideal, it certainly exposes security gaps across all business aspects. On the other side of the incident, detailed...
